Privacy Policy

Company Name: Westcyber Ltd.
Address: 4th Floor Radius House, 51 Clarendon Road, Watford, Hertfordshire, England, WD17 1GP, United Kingdom
Contact: hello@theunapologetic.shop

Westcyber Ltd. (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order history

  • Payment details (handled securely via third-party providers)

Device & Usage Information

  • IP address

  • Browser type and version

  • Operating system

  • Pages viewed and time spent on site

  • Clicks, scrolls, and interactions

  • Referring website/advertisement

Cookies & Tracking Technologies

We use cookies, pixels, and scripts to remember your preferences, analyze traffic, and personalize advertising. You can control cookies via your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send shipping updates and order confirmations

  • Improve website performance and user experience

  • Show relevant advertisements

  • Prevent fraud and maintain security

  • Comply with legal obligations

We do not sell your personal data.

3. Tracking & Advertising Tools We Use

We use the following analytics and ad services:

Google Ads & Remarketing

Used to show you relevant ads based on your browsing activity.
More info & opt-out: https://www.google.com/settings/ads/anonymous

Meta/Facebook Pixel

Used for behavioral targeting and measuring ad performance.
More info: https://www.facebook.com/privacy/explanation

Posthog

Used for heatmaps, behavior analytics, and session recordings to improve the website.
More info: https://posthog.com/privacy

Cookies Categories

  • Essential → Required for checkout and site security

  • Performance & Analytics → Understand site usage

  • Advertising → Personalized ads and retargeting

If you block cookies, some site features may not work properly.

4. Legal Basis for Processing (GDPR – if applicable)

We process personal data under the following bases:

  • Contract — fulfill and deliver orders

  • Consent — marketing communications

  • Legitimate Interests — improve business operations

  • Legal Obligation — tax & accounting requirements

5. Sharing of Information

We may share your data with trusted providers only when necessary to operate our business:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Shipping carriers & logistics partners

  • Fraud prevention and security services

  • Analytics and advertising platforms mentioned above

  • Government authorities when required by law

We do not allow unauthorized third-party access or data selling.

6. Data Retention

We retain information only as long as required to:

  • Fulfill orders

  • Provide support

  • Meet legal and regulatory obligations

  • Maintain accurate business records

You may request deletion at any time (see “Your Rights”).

7. Security

We use administrative, technical, and physical safeguards to protect your data.
However, no system is completely secure — use of the site is at your own risk.

8. Marketing & Communications

We send promotional emails only with your explicit consent.
You may unsubscribe at any time by clicking the link in the email.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

To exercise your rights, email us at: hello@theunapologetic.shop

We may request verification of identity before responding.

10. Children’s Privacy

We do not knowingly collect information from children under 13 (or 16 in the EU).
If we learn that a minor’s information was collected, we will delete it.

11. International Data Transfers

Your data may be transferred to and stored in countries outside your own.
Where required, we implement safeguards under GDPR (e.g., SCCs).

12. Third-Party Websites

Our site may link to external websites.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated Effective Date.

14. Contact Us

For questions about this Policy or your data, contact us:
Address: 4th Floor Radius House, 51 Clarendon Road, Watford, Hertfordshire, England, WD17 1GP, United Kingdom
Contact: hello@theunapologetic.shop