Contact

TL;DR

Need assistance? We are here to help.
📧 support@theunapologetic.shop

Customer Support

We don’t rely on automated bots or generic replies.
If you need support, our team is available and ready to assist.

Email Support

For product questions, order concerns, or general inquiries:

📧 support@theunapologetic.shop

We typically respond within 24 hours.

Returns & Exchanges

To request a return or exchange, simply email:

📧 returns@theunapologetic.shop

We will provide clear, straightforward instructions—no unnecessary steps.

Product Guidance

Not sure which product is right for your skin?
Share what you’re experiencing, and our team will help guide you toward the best option.

📧 support@theunapologetic.shop

Social Media

You can also reach us on social channels:

Instagram / TikTok:
@unapologeticskincare

We do check our messages there.

We Appreciate Feedback

We genuinely value your feedback, reviews, and suggestions.
If something is wrong with your order, we will resolve it quickly.
If you simply want to say hello, we’re happy to hear from you.

Where We Operate

We fulfill orders from both EU and US warehouses to ensure fast, reliable delivery across regions.